Returns & Refunds
Last updated: January 2025
1. 30-Day Return Window
You may return any product within 30 days of receiving it for a full refund. Items must be unused, in original packaging, with all accessories.
2. How to Start a Return
Email info@zenithvaccums.com with your order number and reason. We will provide a return label within 1 business day.
3. Refund Processing
Refunds are processed within 5-7 business days of receiving and inspecting the returned item.
4. Defective or Damaged Items
Contact us within 48 hours of delivery. We will arrange a free return pickup and send a replacement or full refund.
5. Return Shipping
For non-defective returns, the customer is responsible for return shipping costs.